Data Policy, Booking Policy, Terms & Conditions

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All NY Fun Tours is a company specializing in private, personalized, and customizable tours of New York City. Their core mission is to provide an enjoyable, authentic, and memorable experience for various types of visitors, including solo travelers, couples, families, and groups.

Here's a breakdown of the types of tours and experiences they offer:

Private and Customizable Tours : The primary focus of NY Fun Tours is on creating tailored itineraries based on the client's interests, whether it's history, culture, art, food, or specific landmarks. They emphasize flexibility and excellent customer service.

Popular Tour Themes and Locations:

Our tours cover a wide range of iconic New York City attractions and neighborhoods, including but not limited to:

Historical and Memorial Tours:

9/11 Memorial & Museum / Ground Zero

Ellis Island and Statue of Liberty

Fifth Avenue Gilded Age Mansions

Greenwich Village (known for its colorful history)

Harlem and Uptown

Landmark and Skyline Tours:

Empire State Building, Top of the Rock, One World Observatory, SUMMIT One Vanderbilt, The Edge at Hudson Yards (often including admission)

Brooklyn Bridge

Central Park (including hidden gems and specific themes like music or photography)

Times Square

Rockefeller Center

Cultural and Artistic Tours:

Metropolitan Museum of Art Highlights

Bushwick Street Art

Various art-focused walking and SUV tours

Food-focused Tours:

Private SUV & Walking Tour – Food Experience (combining transport with guided food stops)

Brooklyn Half-Day Food & Culture Tour (often by bus, with tastings in various neighborhoods like Williamsburg, Greenpoint, DUMBO, Park Slope, Gowanus, Carroll Gardens).

Photography Tours: Designed to help guests capture the best shots of NYC.

Virtual Tours/Livestream Experiences: For those who cannot visit in person, they offer virtual tours of areas like Midtown Manhattan.

4 Key Features:

Licensed Tour Guides: All tours are led by knowledgeable and experienced local guides who provide historical context, stories, and insights.

Flexibility: We can accommodate various durations (from a few hours to full-day experiences) and are noted for their ability to handle last-minute bookings.

Customer Service: They pride themselves on strong customer communication and support, aiming to exceed expectations.

"Fun" Philosophy: As their name suggests, they aim to make tours engaging, enjoyable, and memorable, often emphasizing a "fun" atmosphere over rigid, fact-only delivery.

In summary, "All NY Fun Tours" distinguishes itself by offering highly customized, private tours across New York City, led by passionate local guides who prioritize creating a fun and personalized experience for their clients.

Checkout Policies

These policies govern the final steps of your booking with All NY Fun Tours.

Payment Acceptance: We accept major credit cards (Visa, MasterCard, American Express, Discover) and secure online payments via [e.g., Stripe, PayPal]. All payments are processed securely.

Currency: All prices and transactions are processed in United States Dollars (USD).

Booking Confirmation: Your booking is confirmed only upon successful processing of your payment and our issuance of a confirmation email/voucher. This confirmation will be sent to the email address provided during checkout within [e.g., 1 hour]. Please check your spam folder if you don't receive it promptly.

Pricing Accuracy: While we strive for accuracy, prices are subject to change without notice until your booking is confirmed. The price displayed at checkout is the final price for your selected tour, excluding any optional extras or personal expenses not specifically listed as included.

Tour Availability: All bookings are subject to tour availability. In the rare event that a tour becomes unavailable after your payment, we will notify you immediately and offer a full refund or an alternative tour of equal value.

Voucher/Ticket Delivery: Your e-voucher or tickets will be attached to your confirmation email. Please print this or have it ready on your mobile device to present to your tour guide at the designated meeting point. Specific meeting instructions are included on your voucher.

Terms & Conditions

These Terms & Conditions constitute a legally binding agreement between you and NY Fun Tours, outlining the rules and responsibilities for using our services.

Booking and Payment:

Full Payment Required: All tours require full payment at the time of booking.

Price Inclusions: Each tour description clearly lists what is included in the price (e.g., guide services, specific transportation, entrance fees). Please read this carefully.

Price Exclusions: Unless explicitly stated, prices do not include: personal expenses, meals, drinks, souvenirs, local public transportation fares (unless specified), gratuities for guides/drivers, or any optional activities not part of the standard tour itinerary.

Participant Requirements & Conduct:

Age Restrictions: Most of our tours are suitable for all ages, but some may have specific age restrictions (e.g., bar tours, certain historical tours with mature themes). Please refer to the individual tour description. Minors (under 18) must be accompanied by an adult.

Physical Fitness: Many tours involve walking and standing for extended periods. Please review the tour description for physical demands. Participants should be in good general health and comfortable with the indicated activity level. If you have mobility concerns or require special assistance, please contact us prior to booking to ensure we can accommodate you.

Medical Conditions: Participants are responsible for informing All NY Fun Tours of any medical conditions, allergies, or health issues that may affect their ability to participate safely in the tour. We are not responsible for any health issues arising during the tour.

Code of Conduct: Participants are expected to behave respectfully towards guides, fellow participants, local residents, and the environment. All NY Fun Tours reserves the right to remove any participant from a tour without refund if their behavior is disruptive, abusive, or endangers themselves or others.

More About Changes and Cancellations by the Customer:

How to Cancel: All cancellations must be submitted in writing via email to Info@allnyfuntours.com.
The cancellation timestamp will be based on the email receipt time.
Changes to Bookings: Changes to tour dates or participant numbers are subject to availability and may incur an administrative fee of ] per change if requested within 72 hours of the tour. No changes can be made less than 72 hours before the tour.

Changes and Cancellations by All NY Fun Tours:

Right to Modify/Cancel: All NY Fun Tours reserves the right to modify tour itineraries, substitute guides, or cancel tours due to unforeseen circumstances beyond our control (e.g., extreme weather conditions, natural disasters, political unrest, significant events causing closures, insufficient bookings, operational issues).

Notification: We will endeavor to notify you as soon as reasonably possible of any changes or cancellations.

Refunds for Operator Cancellations:

If All NY Fun Tours cancels a tour before it begins, you will be offered a full refund or the option to rebook for an alternative date or tour of equal value.

If a tour is interrupted or significantly altered due to unforeseen circumstances after it has commenced, we will offer a partial refund proportional to the unused portion of the tour or a credit for a future tour, at our sole discretion.

Force Majeure: All NY Fun Tours is not liable for any delays, cancellations, or damages resulting from events of "Force Majeure" (e.g., acts of God, war, terrorism, civil strife, industrial disputes, adverse weather, fire, epidemics, pandemics, government restrictions, or other events beyond our control).

Liability & Disclaimers:

Assumption of Risk: Participation in any tour involves inherent risks, including but not limited to, walking on uneven surfaces, exposure to weather conditions, and interactions with the public in urban environments.

You voluntarily assume all risks associated with participation.

Limitation of Liability: All NY Fun Tours, its employees, agents, and affiliates shall not be liable for any personal injury, death, property damage, loss, delay, or expense resulting from your participation in our tours, except where such liability cannot be excluded by law. Our liability is limited to the cost of the tour.

Travel Insurance: We strongly recommend that all participants purchase comprehensive travel insurance that covers trip cancellation, medical emergencies, personal liability, and loss of personal belongings.

Third-Party Services: All NY Fun Tours may utilize third-party suppliers (e.g., transportation companies, museums, restaurants). We are not responsible for the acts or omissions of these third-party suppliers.

Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of the courts located in New York County, New York.

Privacy Policy

Your privacy is paramount to All NY Fun Tours. This policy outlines how we collect, use, store, and protect your personal information.

Information We Collect:

Personal Identification Information: Name, email address, phone number, billing address, and emergency contact details when you book a tour.

Payment Information: Credit card details are processed directly by our secure payment gateway ([e.g., Stripe, PayPal]) and are not stored on our servers.

Health Information: On rare occasions and with your explicit consent, we may collect information regarding medical conditions or mobility issues to ensure your safety and accommodation on a tour.

Website Usage Data: Non-identifiable data about how you interact with our website (e.g., IP address, browser type, pages visited) using cookies and analytics tools to improve user experience.

More About How We Use Your Information:

To process your tour bookings and payments.

To communicate with you regarding your tour (confirmations, updates, meeting instructions).

To provide customer support and respond to your inquiries.

To ensure your safety and provide necessary accommodations during the tour.

To send you marketing communications about new tours or special offers (only if you have opted in).

To improve our website and services through analysis of usage data.

Information Sharing:

We do not sell or rent your personal information to third parties.

We may share essential personal information with third-party service providers only when necessary to fulfill your booking (e.g., local guides, transportation providers for specific tour components if applicable). These third parties are obligated to protect your information.

We may disclose information if required by law, court order, or to protect our rights, property, or safety, or the safety of our customers or the public.

More About Your Data Security: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is 100% secure.

Your Rights: You have the right to access, correct, or delete your personal data held by us. To exercise these rights, please contact us at [your customer service email address].

Opt-Out: You can opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

Return (Refund) Policy

As a tour operator, our "return" policy primarily refers to refunds for cancellations. Please refer to our detailed Terms & Conditions for the full refund schedule based on cancellation timing.

No "Returns" of Service: Once a tour has commenced, there are no refunds for unused portions of the tour, early departure, or your decision not to participate in specific activities.

Refund Eligibility: Refunds are issued strictly according to the cancellation timeline outlined in our Terms & Conditions.

Refund Process: To request a refund, you must submit a written cancellation request via email to your customer service email address.

Non-Refundable Items: Please note that any non-refundable deposits, administrative fees, or third-party service components (e.g., pre-purchased attraction tickets that are non-transferable) as specified in your tour description, are non-refundable.

Digital Product Policy

This policy will appear during checkout if there is a digital file in your cart (e.g., a downloadable NYC neighborhood guide, a virtual tour recording).

Instant Digital Delivery: All digital products are delivered electronically via a download link provided immediately upon successful payment on the order confirmation page and in your confirmation email.

No Physical Shipment: Please note that no physical product will be shipped for digital purchases.

No Refunds for Digital Products: Due to the instant, non-returnable nature of digital products, all sales are final once the download link has been provided. We do not offer refunds or exchanges for digital products unless there is a confirmed technical fault with the file itself that we are unable to resolve.

Usage Rights: Digital products purchased from All NY Fun Tours are for your personal, non-commercial use only. Redistribution, resale, or commercial use of our digital products is strictly prohibited.

Technical Support: If you experience any issues downloading or accessing your digital product, please contact us at info@allnyfuntours.com for assistance.

Custom Policy: Experiencing New York Fun Tours

This section highlights specific aspects of our tours to enhance your experience.

More About Tour Guidelines

Meeting Points & Punctuality: All NY Fun Tours have specific meeting points and scheduled start times listed on your tour voucher. Please arrive at least 10-15 minutes prior to the scheduled start time. We operate on a strict schedule to ensure the best experience for all participants; late arrivals may miss the tour, and no refunds will be issued for missed tours due to tardiness.

Weather Conditions: Our tours operate rain or shine, embracing the dynamic nature of New York City. Please dress appropriately for the weather, including comfortable walking shoes. In cases of severe weather that poses a safety risk (e.g., blizzards, extreme heat warnings), All NY Fun Tours reserves the right to cancel or modify tours (see Terms & Conditions).

Partners in Modes of Transportation:

All Ny Fun Tours offer tours through various modes to suit different preferences:

Walking Tours: These are a significant part of their offerings, allowing for in-depth exploration of neighborhoods.

SUV Tours: For those who prefer more comfort and wider coverage, we provide private SUV tours with licensed guides, often with "hop-on/hop-off" flexibility.

Specialty Vehicles: We mention options like a Dodge Challenger R/T Convertible for a unique touring experience.

Pedicab Tours: Specifically for exploring Central Park.

Private Coach Bus:

Public Transportation: Many of our tours utilize New York City's excellent public transportation system (subways, buses).

Please note that standard MetroCard fares are generally not included in the tour price unless specifically stated. You will be responsible for purchasing your own MetroCard or utilizing contactless payment methods. Your guide will provide assistance.

Photography & Media: We love it when you capture your memories! We encourage personal photography.

Please be mindful of other participants and our guides. By participating in a tour, you grant Alll NY Fun Tours permission to use photographs or videos taken of you during the tour for promotional purposes (e.g., website, social media), unless you explicitly notify your guide or contact us in writing to opt-out.

Accessibility: New York City can be challenging for accessibility. While we strive to make our tours as inclusive as possible, some routes or attractions may not be fully accessible for wheelchairs or strollers. Please contact us in advance if you have specific accessibility needs so we can advise you on suitable tours and make any possible accommodations.

Emergency Contact during Tour:

For any urgent matters during your tour, please follow the instructions provided by your guide.